Enhancing a community palliative care service with telehealth leads to efficiency gains and improves job satisfaction

J Telemed Telecare. 2021 Dec;27(10):625-630. doi: 10.1177/1357633X211048952.ABSTRACTTelepalliative care services enable clinicians to provide essential palliation services to people with a life-limiting illness in or closer to home. This study aims to explore the costs, service activity and staff experiences resulting from the introduction of telehealth in a community palliative care service in Queensland, Australia. Pre- and post-activity and cost data from the 2016-2017 and 2019-2020 financial years were examined and staff members interviewed. Accounting for inflation and standard wage increases, the labour costs before and after the addition of telehealth were approximately equal. There were small variations in non-labour costs,…
Origen: Enhancing a community palliative care service with telehealth leads to efficiency gains and improves job satisfaction – PubMed